Regional Customer Quality Expert

Our partner is a global automotive electronics company supplying infotainment, audio and connected vehicle systems to major vehicle manufacturers.

As Regional Customer Quality Expert you will be the main quality contact for a strategic OEM customer, making sure its requirements are met across engineering, manufacturing and quality teams in the region. The role involves travel.

• Representing the business in customer meetings, audits and quality reviews
• Leading customer complaint investigations and structured problem solving
• Managing customer scorecards, quality metrics, warranty performance and field returns
• Supporting launches, engineering changes, PPAP approvals, Safe Launch and manufacturing transfers
• Auditing regional manufacturing sites and sharing lessons learned across global locations

• A degree in electrical, mechanical or another technical engineering discipline
• At least 5 years in automotive quality or engineering, including 3 years in automotive electronics manufacturing
• Direct experience with OEM customers, complaints, warranty issues and escalations
• Fluent English for customer meetings and presentations, and willingness to travel
• Knowledge of PPAP, APQP, FMEA, 8D, SPC and MSA is a plus, as is German

• Work with leading global automotive OEMs
• An international, innovative technology environment
• Long-term career opportunities in a global organisation
• Professional development and exposure to global quality and customer-facing work